SMCU Demands Transparency and Accountability: Telem’s Survival Hinges on Independent Forensic Audit.

POND ISLAND:--- The St. Maarten Communication Union (SMCU) is issuing this response to Mr. Hato to clearly remind all parties that Telem is a public company owned by the people of St. Maarten and must be managed with full accountability, transparency, and in the national interest.
SMCU is aware of serious concerns regarding the company’s financial situation. However, to protect Telem’s competitive position, the Union has intentionally refrained from publicly disclosing certain sensitive financial details, given that the company operates in a highly competitive market. It is precisely for these reasons that no detailed financial information is being disclosed publicly.
It is critical to address issues to ensure the organization's future success. Without sufficient financial resources, Telem will be unable to address critical areas requiring immediate attention, jeopardizing its long-term strategic goals and operational effectiveness.

Mr. Hato wants some facts. Across the world, multiple countries, including the Netherlands, have restricted or banned Huawei from participating in their telecommunications networks due to national security concerns, data protection risks, and fears of external control over critical infrastructure. Governments have warned about the dangers of unauthorized access to sensitive information, potential cyber-espionage, and long-term dependence on foreign technology providers for core systems. These are not minor concerns; telecom networks carry government communications, emergency services data, financial transactions, and citizens' private information. If such systems are exposed, compromised, or controlled from outside the country, the consequences can be severe. Yet despite these global warnings and actions by major nations, this is the company Mr. Hato presented as the preferred solution for Telem.

The risks are not only technical but strategic. Heavy reliance on external technology providers can make Telem vulnerable to geopolitical tensions, service disruptions, and data security threats. If global conflicts or trade restrictions arise, access to systems, updates, parts, or technical support could be affected, potentially impacting Telem’s operations and service continuity. This could put the country in a dangerous position, with critical communications infrastructure exposed to external pressures beyond our control. The negative impact could extend to the safety of our data, the reliability of our network, and the future stability of local jobs and technical independence. These are serious matters that require careful evaluation, strong oversight, and decisions that prioritize the protection of St. Maarten’s national interests.

Our press releases are not intended to create conflict or provoke a back-and-forth with the management of Telem. Its purpose is to highlight the serious and dangerous situation the company is facing. There are growing concerns about the sharing and outsourcing of services and customer data to Curaçao. At the same time, the CFO continues to serve as CEO. History has shown the risks of concentrating both positions in a single individual, as in the case of Helma Etnel, after which Telem was left carrying millions in debt. Today, the company has experienced overdrafts with a bank, major projects such as the fiber-to-the-home initiative remain incomplete despite significant investment, refinancing has added further financial pressure, and multiple debts continue to grow. At the same time, foreign labor is being hired while qualified local workers remain unemployed, and several board members and directors have departed, leaving financial obligations that must still be paid.
These are not isolated issues but signs of a company in a very vulnerable financial position. The situation appears to be operating without clear direction or accountability, while the debt burden continues to grow and evolve. The only responsible and credible way forward is to commission a full, independent forensic audit to establish Telem's true financial condition. Once there is a clear, trustworthy understanding of the company’s true financial position, a realistic and effective turnaround plan can be developed. Without such an audit, the company risks remaining in a cycle of uncertainty and financial decline, which will only further weaken Telem and place its future at even greater risk.

Mr. Hato, it is imperative that you take careful note: a company burdened with over 50 million in debt for several years is in a state of crisis, and the facts speak for themselves. Yet the full extent of this debt remains largely unacknowledged, while Telem’s assets continue to be dangerously exposed. This is not routine business; it is a critical situation that threatens the company’s very survival. It is long past time to confront the reality, government have to commission a full and independent forensic audit, and take decisive action to restore Telem to a stable, accountable, and sustainable path before the damage becomes irreversible.
The Board of the St. Maarten Communication Union (SMCU) is willing and prepared to meet with Mr. Hato and Telem’s management to discuss the company’s situation. The challenges facing Telem are very serious, and without an independent forensic audit, the true financial condition and the events that led to the current state will remain unclear. If there is nothing to hide, there should be no reason to oppose such an audit. Transparency and accountability are essential to protect the company, its employees, and the public interest.


Minister Brug Meets with Newly Appointed SZV Board Chair Mr. Erno Labega.

bruglabega16022026PHILIPSBURG:--- Minister Richinel Brug recently held an introductory meeting with Mr. Erno Labega, the newly appointed Chair of the Board of the Social & Health Insurances SZV (SZV). The meeting was constructive and focused on establishing a clear, strategic path forward for the organization.
Discussions focused on strengthening the Board’s governance role, continuing cost-containment efforts, and improving operational efficiency at SZV. Particular emphasis was placed on enhancing the organization's overall image and rebuilding public trust.

A key priority identified by both the Minister and the Board Chair is to address the Government's outstanding financial obligations to SZV. Both parties underscored the importance of settling this debt and establishing a structured, sustainable repayment plan to safeguard the long-term financial stability of the national health insurance system.

“SZV plays a critical role in our national health insurance system. It is essential that we continue to strengthen the institution, ensure financial sustainability, and reinforce public confidence,” Minister Brug stated. “I look forward to working closely with Mr. Labega and the Board to advance these priorities.”
Mr. Labega expressed his commitment to collaborative leadership and to working closely with the rest of the board and the Ministry to ensure that SZV remains transparent, accountable, and focused on delivering quality service to the people of Sint Maarten.
The Ministry remains committed to supporting good governance, fiscal responsibility, and continuous improvement within SZV.

WYCCF Staff Party: A Night of Appreciation and Celebration at Emilio’s Restaurant.

wyccfstaffparty16022026PHILIPSBURG:--- On Saturday, January 24, 2026, the staff of the White & Yellow Cross Care Foundation (WYCCF) came together at Emilio’s Restaurant for an enjoyable evening of appreciation, laughter, and dancing. The event began at 6:30 PM and continued well after midnight, bringing colleagues from across the organization together to reflect on a wonderful year and celebrate the people behind WYCCF’s daily work.
The evening had a festive, elegant atmosphere from the start, with staff arriving in dashing attire, dressed to impress. Guests were welcomed with a 360-degree camera experience that captured fun moments as everyone entered and kicked off the night. Emilio’s served a wonderful selection of food throughout the evening, which was enjoyed by all and contributed to the warm, celebratory setting.
Entertainment stayed front and center: DJ Kilo kept the energy high on the dancefloor, while the Control Band delivered a lively live performance. Adding even more joy to the evening, Suppa Kid served as MC and kept the crowd laughing with great humour and crowd interaction.
A special moment of the evening was the speech by WYCCF Director Bregje Boetekees, who thanked staff for their dedication and hard work and highlighted key accomplishments achieved throughout 2025. Her words reflected the organization’s deep appreciation for the commitment and teamwork shown across departments every day.
Another highlight was the raffle, which featured many attractive prizes made possible by the generosity of community partners and sponsors. WYCCF extends sincere thanks to the following sponsors for their valued contributions:
Princess Juliana International Airport; Grant Thornton; Baratié; SAGE Jewelers; Focused Fitness; Inglot; Polo Ralph Lauren; Amsterdam Cheese & Liquor Store; Caribbean Gems; Zhaveri Luxury Jewelers; Boolchand's; Intermar; Bobby’s Marina; Divi Little Bay Beach Resort; Simpson Bay Resort; The JW Marriott Beach Resort; Oyster Bay Beach Resort; The Greenhouse; Coffee Lounge; Chesterfields Restaurant & Bar; Looking Good; Nobles Clothing & Souvenirs; Klass Electronics; Cabana Beach Bar & Restaurant; Basket Boutique.
WYCCF also thanks the organizing committee for their hard work and dedication in coordinating the event and ensuring everything ran smoothly.
The WYCCF Staff Party was a well-deserved celebration and recognition of the individuals who provide trusted, quality care to our clients throughout the year.

Telem Responds to SMCU Union Statements: Invites Open Dialogue Amid Ongoing Transformation.

telem02092021Pond Island:---  Telem has taken note of recent articles published by SMN News on Tuesday, February 10, 2026 and again on Wednesday, February 11, 2026, in which public statements related to our organization were issued by the SMCU union. While the company respects the right of individuals and representative bodies to express their views, management firmly rebuts the interpretation of recent developments as presented in both instances.

Telem is at a critical stage of a carefully structured transformation aimed at restoring financial stability, modernizing operations, and securing its long-term future in an increasingly competitive telecommunications market. Public commentary that mischaracterizes this process creates unnecessary uncertainty amongst employees, customers, and the wider community.

It is important to recall that several years ago, SMCU publicly called for a forensic audit of the company. In response to those concerns, an independent operational audit was conducted by SOAB at the order of the sitting government. That review found no justification for a full forensic investigation. The findings were clear and independent. Despite this, the union's current narrative appears to revisit insinuations that have already been objectively addressed, adding new “rumours”.

Telem challenges SMCU to present concrete, substantiated facts to support its claims rather than rely on vague allegations or rumours. Serious accusations require serious evidence. Management remains fully confident in the governance framework under which the company operates and in the Supervisory Board's oversight.

Two major restructurings undertaken in recent years were fully compliant with the law and executed in agreement with SMCU. The great majority of employees who left the company did so voluntarily and accepted a voluntary leave package that continues to include medical insurance coverage. These were difficult but necessary measures in response to global shifts in the telecommunications industry and intense local competition on both the Dutch and

Frenchsides of the island. These are hardly the actions of a caring and responsible management team.

The challenges of the past three years have required discipline, decisive leadership, and cooperation at every level of the organization. During this process, the Telem team has also invested significant effort in expanding the broadband footprint across the island and implementing several network upgrades that have improved reliability for all our customers.

Those efforts are now beginning to yield results, highlighted by our 2025 Ookla Speed test Award for the fastest internet on the island. Early internal reviews indicate the strongest and most encouraging signs of financial improvement Telem has seen in many years. Halting or de-stabilizing this positive trajectory, especially with a disruptive forensic audit at such a pivotal moment, would itself be irresponsible.

Telem remains open to constructive dialogue. Management invites representatives of the SMCU to meet, review the facts, and engage in a transparent discussion of the company’s progress and future direction.

The company’s focus remains clear: protect jobs where possible, strengthen operations, serve customers reliably, and ensure Telem’s long-term sustainability for St. Maarten.

 

Editor’s Note:
An operational audit and a forensic audit serve distinct purposes in organizational evaluation and accountability. While an operational audit assesses the efficiency, effectiveness, and economy of business processes to drive performance improvements, a forensic audit is investigative, aimed at uncovering financial irregularities, fraud, or legal violations. The former is preventive and improvement-oriented, is often conducted periodically, and yields recommendations to improve performance.
In contrast, the latter is reactive, triggered by suspicions or allegations, and involves the collection of detailed evidence for potential legal proceedings. Both audits play critical roles in ensuring organizational integrity, with operational audits enhancing internal processes and forensic audits safeguarding against misconduct.
In hindsight, the SMUC made several allegations based on information received from its members. It would be in everyone’s best interest to conduct the forensic audit and to set the records straight. After all, it is the people's patrimony.

 

Kerai Kreative Style Celebrates 10 Years of Empowerment, Culture, and Community.

kenty1602202026PHILIPSBURG:--- Caribbean lifestyle and empowerment platform Kerai Kreative Style, founded by creative leader and brand strategist Kenty Lichtenberg, proudly celebrates its 10-year anniversary this month. What began as a personal style blog has evolved into a movement that empowers women, celebrates Caribbean identity, and fosters confidence, authenticity, and cultural pride across the region and beyond.
Over the past decade, Kerai Kreative Style has become a trusted voice and safe space where women feel seen, represented, and inspired to embrace their individuality. Through storytelling, cultural advocacy, and community engagement, the platform has amplified Caribbean creativity while encouraging women everywhere to walk boldly in their purpose.
To commemorate this milestone, a month-long series of reflective and celebratory experiences was curated to honor the journey, the community, and the women who have been part of its evolution.
The celebration began on February 7th with the online premiere of “10 Years, One Journey — Seen Through Her Eyes,” a reflective look at the platform’s growth and the impact it has created through storytelling and representation.
The first in-person gathering took place on February 14th with Sip & Stretch: A Sunrise Reflection, an intimate and soulful experience held along the Philipsburg Boardwalk. As the sun rose over the Caribbean Sea, women gathered in a sacred space of stillness, gratitude, and connection. More than a wellness moment, it was a heartfelt celebration — by women, for women — created to thank them for walking this journey together over the past decade. Through reflection, breath, and shared presence, attendees honored healing, self-love, and the strength found in community.
On February 16th, supporters from near and far can join a virtual live toast, raising their glasses to celebrate ten years of impact and connection across borders.
The celebration will continue on February 21st with Zumba with Soultry Dance, an energizing community session at the Belair Community Center that will bring movement, joy, and togetherness to the anniversary festivities.
The month will concludes on February 28th with the Mini Styling & Image Coaching Pop-Up at T’s Closet in Philipsburg, offering women an empowering finale focused on confidence, personal branding, and self-presentation.
“Kerai Kreative Style was born from a desire to create space for women to feel confident, valued, and represented,” said founder Kenty Lichtenberg. “This celebration is not just about ten years of work — it is about ten years of shared stories, growth, resilience, and the incredible women who continue to inspire this journey.”
Throughout its evolution, Kerai Kreative Style has championed body positivity, highlighted Caribbean fashion and culture, collaborated with regional and international partners, and created empowering experiences that extend beyond style into confidence building and identity affirmation.
As the platform steps into its next decade, its mission remains rooted in community, cultural pride, and empowering women to embrace their authentic selves.
“This milestone belongs to every woman who has supported, shared, and believed in this vision,” Lichtenberg added. “Together, we continue to celebrate our stories, our strength, and our collective power.”


Subcategories